Privacy Policy for Dart FM Services Ltd T/A Dart Supplies Ltd
Effective Date: 22/08/24
- Introduction
Dart FM Services Ltd T/A Dart Supplies Ltd ("we," "our," "us") is committed to protecting and
respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you visit our webstore, www.dartsupplies.co.uk (the "Site").
Please read this policy carefully to understand our views and practices regarding your
personal data and how we will treat it.
- Data Controller
For the purposes of the General Data Protection Regulation (GDPR) and the Data Protection
Act 2018, the data controller is Dart FM Services Ltd, registered in England and Wales under
company number 13911219, with its registered office at 37 Bakery Way, Landkey,
Barnstaple, England, EX32 0LJ.
- Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and billing address.
- Payment Information: Credit card details or other payment information used for transactions on the Site.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
- How We Use Your Information
We use the information we collect in the following ways:
- To Process Orders: To process and deliver your orders, including managing payments, fees, and charges, and to collect and recover money owed to us.
- To Manage Your Account: To manage your registration as a user of the Site, including providing you with login details and account preferences.
- To Communicate With You: To respond to your queries, including to resolve issues and provide customer support.
- To Improve Our Services: To administer and protect our business and the Site, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
- To Send Marketing Communications: To send you information about products, services, offers, and promotions that may be of interest to you, where you have consented to receive such communications.
- Legal Obligations: To comply with our legal obligations, such as record-keeping and other regulatory requirements.
- Disclosure of Your Information
We may share your personal data with:
- Service Providers: Third-party vendors and service providers that provide services to us, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Compliance with Legal Obligations: We may disclose your personal data to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect our rights or property.
- Business Transfers: In the event of a merger, acquisition, reorganisation, or sale of assets, we may transfer personal data as part of that transaction.
- Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or damage. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.
- Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may retain certain information for longer periods if necessary to comply with legal obligations or for legitimate business purposes.
- Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions. To exercise any of these rights, please contact us at info@dartfmservices.com.
- Third-Party Links
The Site may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling hose connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
- Cookies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of this Site may become inaccessible or not function properly.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, regulatory, or operational requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please
contact us at:
Dart FM Services Ltd
37 Bakery Way, Landkey, Barnstaple, England, EX32 0LJ
Phone: 01837 847151
Email: info@dartfmservices.com
This Privacy Policy is governed by the laws of England and Wales. By using our Site, you consent to the collection and use of information in accordance with this policy
